Six Sigma Customer Support

Shawmut maintains a dedicated staff of technical support resources to serve customers on current and emerging applications.

The technical service team members have deep materials engineering, textile lamination and component molding expertise drawn from years of process development and problem resolution inside and outside of Shawmut. In addition, every member of the team has undergone a rigorous Six Sigma Black Belt training program. The team also has ready access to Shawmut’s full range of materials engineering resources in foam, textiles, films, adhesives and non-wovens.

Our Six Sigma technical service team is available to work with customers on issues and opportunities such as:

Process Capability Improvement

Cost Reduction

Process Resolution

DOE support

The technical service team has been established to support our products and services throughout their life cycle. This includes providing support to customers seeking to improve their internal processes in order to extract more value from Shawmut products.